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Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue
This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!
Steph was an amazing help today. She stayed with me even through all the disconnects
Cyrus was incredibly helpful and got back to me quickly regarding very specific technical questions. He was very thorough and followed up after to make sure all my questions were answered. Amazing Support!
Nadz was super helpful and quick to help answer all my questions!!
Paul was reliable, friendly, patient and understanding. He made things very clear and double checked on my enquiry
My promo codes would not sync from my Shopify store. I reached out to Lori at Mailchimp support and she walked me through exactly what needed to be done. Her instructions were easy to follow and I got the issue resolved in less than 5 minutes.
Been using Mailchimp for years and just integrated it with a new store. Had a few hiccups getting the popup form to display, but Troy from app integration support was an absolute legend and got everything fixed and working faster than I wake up in the morning. Top-notch support.
I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features.
Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.
A great app and a lot of useful documentation helped us keep our mailing audiences alive across a major change in our e-commerce platform. As well, had a pleasant experience while working with Mailchimps online support (thx Rhedd for helping me resolve a synch problem).