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David was knowledgeable and answered my questions clearly and directly.
Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.
Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!
My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.
All good. Seph responded quickly and provided a link to the information I needed.
David is helpful, we weren't able to fix my issue but he said he would escalate it further.
I had a good experience. We didn't really solve the issues as such, but I think it was a Shopify issue, not a MailChimp issue. The assistants I worked with were kind and patient and knowledgeable.
I had a great experience overall. Everything worked perfectly in the end, and the support team was truly excellent. They were very responsive, patient, and helpful throughout the process. I really appreciated how quickly they addressed my issue and made sure everything was resolved properly. It’s reassuring to receive such efficient and professional service. Thank you again for the support!
David helped us our started off when we had some account issues 10/10 for the support
Great customer service from David