Mailchimp: Email & SMS

I contacted the Mailchimp customer service as I needed some help with my automationand I was pleasantly surprised. JEAN was very helpful and helped me to solve the problem in a couple of minutes ! Thanks again for your asssitance (and patience) !

Cyrus solved my query in no time!! Thank you for the excellent support.

CYRUS is top! Very well assisted. thanks

Trying to solve the integration issues between Shopify and Mailchimp, customer service advisor, Rhedd is very friendly actively helping to solve step by step.

The help is excellent. Lori was an incredible help. She was very patient, and professional.

Great experience with Mailchimp support. Cyrus was very helpful, responsive, and made the process easy to understand. Thank you for the excellent assistance.

I had a great experience with Mailchimp Customer Support, especially with SEPH. They were incredibly helpful, patient, and genuinely committed to solving my issue. We actually got disconnected during our chat, but instead of leaving it there, SEPH followed up, got back to me, and continued investigating until we found the root of the problem.

It's rare to come across support that is so proactive and dedicated. I really appreciated the excellent communication and the effort they put into making sure my issue was fully resolved. Thank you, SEPH, for the outstanding support!

David was very prompt and helpful.

Great customer Support. Jean was very helpful in explaining how to solve a technical issue I'd been trying to solve myself for months. On the whole, mailchimp has been essential in bringing in revenue for my business

SEPH was very kind and helpful. She explained the issue clearly and helped me understand the best way to set it up.

However, it is inconvenient that customer tags added in Mailchimp do not sync back to Shopify. Please take note of this for future improvement.

Thank you for the great support!