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Lori has been incredibly helpful throughout my experience with Mailchimp. She is very enthusiastic, prompt, and attentive to every detail. She takes the time to understand the issue and provides clear, thoughtful solutions. I really appreciate her professionalism and dedication to making sure everything is resolved smoothly. Excellent customer support!
thanks to both Troy and Rhett who helpwd me get an embedded form up and running
Assistenza fantastica, Sher è stata veloce, brava, gentile ed EFFICACE!!!! Grazie
Jean was great - very attentive and walked me through the steps to solve my problem.
Ive been using the mailchimp integration for years now. Works great. And their customer service has been awesome.
Chatted with Seph today and they worked really hard to resolve my issue and were really polite, helpful and responsive.
I've used Mailchimp for over 10-years with no issue, until today. I was looking into fixing it myself when I received a Customer Support pop-up message from Rhedd, a real person! There's nothing worse than dealing with an AI bot.
Rhedd was very helpful, he sent screenshots so I knew exactly what he was talking about and he spoke directly with the developers on the MailChimp end. Very refreshing to get help from a real person who wasn't working off a script like some companies!
Jean was very helpful with all the questions I had! My issues were resolved and my questions were all answered.
though Lance couldn't find out the store mapping issue, he was patient enough to go through the possible steps and escalate to the technical team. hopefully the back-end team will be able to help :) thank you
Seph provided excellent support and was extremely helpful throughout the entire process. He quickly understood the issue with our Shopify and Mailchimp integration, clearly explained what needed to be done, and helped us resolve the problem efficiently.
The communication was clear, professional, and friendly at all times. I really appreciate his patience and willingness to help until everything was sorted out.
Excellent customer service. Thank you very much, Seph!