Mailchimp: Email & SMS

Very much appreciated Seph´s support and attencion. He helped me a lot understanding my doubts and was so kind and proffessional

Tuve una experiencia muy buena con el servicio de atención al cliente de Mailchimp. Cyrus fue muy amable, rápido y resolvió mis dudas con claridad y eficiencia. Gracias a su apoyo pude continuar con la configuración de mi cuenta sin problemas. Muy recomendable.

Mary helped me work out a few bugs in our connection with shopify and Mailchimp. We had a theme update back in May and lost the SMS connection and needed to reconnect all of our cusotmers. She even went the extra mile to sync customer data on her end to make sure all the data went through on both sides so we can capture all the new customers we have obtained from the last big trades shows we did in June and July. She had excellent cusotmer service while I had other questions about the other services that Mailchimp has to offer and I plan to message them again to get the additional features added during business hours when I have more time. GREAT Job and always happy to work with Mailchimp team as they are always so helpful to fix issues.

Works fine out of the box.
The only thing i had troubles with is with the combination of the shopify standard newsletter signup form and editing or adding tags, to create the mailchimp automation flow i want.
The Support of Nadz was very helpful to explore different ways to find a solution.

A very useful and professional app with an intuitive interface. Customer service has been impeccable from the very first time I subscribed. Special thanks to JUVY, with whom I've been in contact and who has been incredibly helpful. Highly recommended.

Great Shopify integration and powerful features.

We experienced a synchronization issue with new Shopify newsletter subscribers, but Cyrus was incredibly helpful throughout the entire process. He quickly investigated the issue, kept us informed at every step, triggered a backend resync, and made sure everything was working correctly.

Excellent customer support. Thank you, Cyrus!

I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful.

What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience.

When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork.

Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.

Mary was very knowledgable and helpful

Sean is really good at the customer service

De support is een voorbeeld voor vele andere bedrijven! Geweldig geholpen door Sean