Mailchimp: Email & SMS

Chat today with LANCE was very helpful.
LANCE was knowlegable and patient. Solved my issues.

Mary provided excellent customer service and helped me resolve an issue I was experiencing with the integration between Mailchimp and Shopify.

Sher helped me with very clear and helpful instructions.

The fastest customer service I have ever experienced! Thanks a lot!

Mailchimp has worked well with integrating into Shopify! Sher was especially helpful in setting up a new automated campaign.

I have been having issues with my integration with shopify and all of my automations stopped working. I received the most supportive assistance by the online support agent JEAN. They were beyond patient and very understanding that i am not a Mailchimp expert...Jean literally held my hand through this very tedious and difficult process. Jean also worked with the back end team to resolve the complicated issues i was experiencing to come to a resolution. The Best support experience i have had to date!

Seph did a great job on the integration.

Paul was friendly, responsive and helpful in reviewing a complex Shopify–Mailchimp syncing issue. He took the time to understand the problem, check specific customer records and escalate the investigation to the technical team, with a support ticket and email follow-up arranged. Appreciate his assistance and clear communication.

Juvy was incredibly patient and helpful. We got disconnected a few times over chat, and she reached out via email to follow up and make sure the problem was addressed. She responded quickly and with clear instructions for the troubleshooting and eventually helped solve the issue. She was very kind and friendly throughout this entire process, which helped with the frustration from different methods not working.

I had a wonderful experience with Marz! They were extremely helpful, patient, knowledgeable, and supportive throughout the entire process. They took the time to understand my requirements, guided me step by step, and made sure all my questions were answered. I truly appreciate their dedication and willingness to help until everything was resolved. Excellent customer service! Thank you so much, Marz, for your outstanding support!