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Very helpful with getting multiple shops connected and set up properly. Thanks for all the help.
I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful.
What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience.
When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork.
Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.
David was wonderful to work with. He was quick to respond, helpful and kind!
Paul was the best! Super knowledgeable and quick to respond. Took care of me and got me all set up.
Customer Support is great!
Lance was very professional and took time and care to help me solve my issues.
Keep up the awesome work!
merci à David pour son afficacité !!!! il a ete top.
Support with Marz went well. We worked through the troubleshoot for tag sync issues with Shopify and Mailchimp. After some time of finding the problem, Marz had it corrected. Thank you - Starkey Products
Great support from Cyrus to fix a data sync issue. Thank you!
Working with Seph on an issue with a syncing setting to Shopify was so easy! He helped find the issue quickly and helped me get it resolved. His customer service was excellent as was his attitude during our chat session.
Lori has been incredibly helpful throughout my experience with Mailchimp. She is very enthusiastic, prompt, and attentive to every detail. She takes the time to understand the issue and provides clear, thoughtful solutions. I really appreciate her professionalism and dedication to making sure everything is resolved smoothly. Excellent customer support!