Mailchimp: Email & SMS

Rhedd did a great job in helping me to find my second account! and Gave me great directions on how to solve the problem. Thankyou!

Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.

I had the absolute pleasure of being assisted by Rhedd, and I honestly couldn’t have asked for a better experience.

From the very first moment, he was incredibly kind, patient, and genuinely attentive. He didn’t just “do his job” he truly cared about helping, making sure everything was clear, smooth, and handled with professionalism and ease.

Mary was great and helped me alot with my questions!

Juvy was super helpful! Even offered to follow up with me over email for more assistance.

lori was super helpful one of the best ive had on the chat

David was knowledgeable and answered my questions clearly and directly.

Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.

Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!

My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.