Mailchimp Email SMS Marketing

Just setting up now, so not explored all the features yet - but the help desk team have been amazing, really helpful and patient!
Got disconnected at one point and it was easy to transfer back to my amazing guide Rhedd!

Mai gave great customer support when I had a automation flow problem. She was able to fix the issue but after leaving the chat and adding a new field to the form, the automation failed again and two subsequent support staff were not able to fix the problem. I was told the matter would be escalated but I've heard nothing and its been 24 hours. I am leaving Mailchimp, spent too many hours formatting emails and it has come to this. Not happy.

Jean helped me with all my queries and issues and provided fast resolutions

Top tier customer support when you need help. I am using integrations, automations and a few other features to generate a customer engagement level that will give us a competitive advantage. Thanks MailChimp and the support team for making this investment pay off.

Rheed is Very Helpful and Knowledgeable!

Rhedd was great. Stayed on to work through an issue and went the extra mile to make sure i resolved the issue.

I had Mary helping me to set up my connection and she walk me through it taking the time to answer all my questions and was very patient with me not knowing what to do she took her time and yes, I would love the customer service again thank you Mary and MailChimp. Karen

Cyrus was very helpful

Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue

This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!