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Marz did a good job helping me today, took the time to explain, ty
Working with Marz was fantastic! They were patient with me, very informative and got my issue solved quickly! Thank you!
You are very blessed to have Nadz as one of your support teams. She was so knowlegable, patient and kind and I was totally lost in trying to figure out where my subscriptions were being directed when I thought I had changed things...
She walked me through the possibilities and now I know how to fix things! I am VERY grateful! You have a gem there!
JEAN was super helpful, thank you!
good, Mary helped me even when my computer had to be restarted twice, she was there when I logged back in.
Very helpful with getting multiple shops connected and set up properly. Thanks for all the help.
I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful.
What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience.
When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork.
Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.
David was wonderful to work with. He was quick to respond, helpful and kind!
Paul was the best! Super knowledgeable and quick to respond. Took care of me and got me all set up.
Customer Support is great!
Lance was very professional and took time and care to help me solve my issues.
Keep up the awesome work!