Mailchimp: Email & SMS

Paul from customer support was extremely helpful with getting my issue escalated to a developer.

Had a very pleasant conversation with Nadz from the Integration Support Team. She patiently assisted me with my concern, provided clear guidance, and reassured me throughout the process. Her support was greatly appreciated.

Intuitive and powerful, Mailchimp has effectively met our needs as a physical product startup. Our team is experienced in many areas, but online and email marketing is not one of them. Mailchimp has helped us achieve things ourselves we would have otherwise had to pay far more to consultants or firms to accomplish. Most importantly, our experience of their customer service has been fantastic. World class in our opinion. David was especially helpful when I was confirming everything was working properly when synching to our Shopify store.

Rheed was great

Lori was most amazing! Friendly and kind. Patient, diligent, and doggedly persistent in staying till we fixed the problem, which was VERY complicated. Kudos, and thank you, Lori!

There's always something new to learn with Mailchimp, and having knowledgeable support makes all the difference. Special thanks to Seph for the excellent help today. Highly recommended!

Thank you Seph, I had lots of questions and they couldn't be more helpful, and giving me some excellent advice and support.

PLEASE DON'T PUBLISH STORE DETAILS WITH THIS REVIEW, MY STORE IT IS NOT READY

Fantastic customer service. Paul helped me with an integration issue that had been plaguing us for the best part of four months. He walked me through the process and was able to successfully help me deactivate and reinstall the app in a way that reconnected the data we had been looking for.

The support (Lance) is very helpful

Working the app was a little tricky as there were some integration issues, however Sean in support was brilliant - 5 full stars to him!