Mailchimp: Email & SMS

Jean was very friendly, patient, and knowledgable. Even with some issues on our end, was able to reconnect and get the matter resolved.

Fast, accurate support and problem solved thanks to Dean! Great work, keep it up!

Jean provided amazing service while helping resolve an issue with receiving subscription emails from my Shopify and Mailchimp setup. She carefully checked all the necessary parts of the configuration to make sure everything was functioning properly. She was very professional and thorough throughout the process.

What I especially appreciated was that when our chat connection disappeared, she followed up afterward to make sure everything had been resolved and that I had the help I needed. Excellent customer service overall!

I was having trouble with my Mailchimp integration. Revenue wasn’t being recorded correctly, and my email manager was running into issues while trying to work with segments and integrations.

I reached out to Mailchimp support through the app and was connected with an integration specialist named Mary. She was incredibly helpful and quickly identified that our integration wasn’t set up properly. She guided us through disconnecting and reconnecting the app, and that fixed everything.

Everything is now working as it should. Really appreciate the quick and knowledgeable support.

Thank you, Rehdd :)

This app has been fantastic for our business. As a small company, having an easy-to-use email template system has made customer communication much simpler. We recently launched a new lubricant and sent an email campaign to over 3,000 people using the app, and the sales rolled in.

Buen equipo de soporte. Marz me atendió e hizo seguimiento de mi problema. También estuvo atento y me envió un email con detalles para atender a mis solicitudes

Lori at MailChimp helped me a lot today with a technical issue. So far, I find the support at MailChimp very good. After a learning curve, creating and sending emails is getting easier every time.

I had a great experience overall. Everything worked perfectly in the end, and the support team was truly excellent. They were very responsive, patient, and helpful throughout the process. I really appreciated how quickly they addressed my issue and made sure everything was resolved properly. It’s reassuring to receive such efficient and professional service. Thank you again for the support!

Grazie per il supporto e la disponibilità.
L’assistenza è stata chiara, veloce e molto utile nella gestione del problema tecnico con Shopify e Mailchimp.