Mailchimp: Email & SMS

I've been using this app and it's very easy to navigate but I had issues with the integration of the app and my online store but i had a very good experience with customer support (Sher). I'm hoping for smooth workflow from here on in.

I had a really helpful support session with Nadz while setting up SMS sync between Shopify and Mailchimp.

I was confused about why my SMS subscribers weren’t appearing in Mailchimp, even though they were opted in within Shopify. Nadz clearly explained how SMS consent works, why the sync wasn’t happening automatically, and the difference between phone numbers and actual SMS-marketing consent inside Mailchimp. She walked me through the correct process and clarified how to properly collect opt-ins using Mailchimp SMS forms.

What I appreciated most was her patience and clarity. She answered all my follow-up questions (even the ones I thought were silly!) without making things complicated. She made a slightly technical issue feel straightforward and manageable.

Thank you, Nadz, for making the process simple and stress-free!

Great help from David ! Fast replies and good assistance

Steph à bien su me guider, top !

Very fast and efficient help from Rhedd, I recommend the app

Just what I needed and Clarisse was of great help for the last details :-)

Great experience!!! I'm not skilled at all with Apps, but Dean was very patient and guided me through this French version of my sign-up Form pop-up (and contacted me back when I accidentally left the chat!!)

I hope Dean will be my Mailchimp assistant if I need help again in the future.
Five stars are not enough.

Lori was great, I hope the solution she gave me will work, I am waiting for the email saying my domain authentication worked ! Finger crossed !

Merci à David qui a été très réactif et qui a répondu à plusieurs de mes interrogations suite à l'intégration Mailchimp via Shopify (cela fait plus de 2 ans que je l'utilise mais il y avait certains points que je ne comprenais pas).
N'hésitez pas à les contacter pour toute question.

Rhedd was great help