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I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app
Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features.
ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads.
To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store.
Let us know if you have any follow up questions. Feel free to reach back out to us at support@shopsync.io.
The app was very simple to use with very clear instructions. The integration works perfectly well. Very happy with the support team, fast and detailed replies! Highly recommend
We LOVE this app and used it on multiple stores effortlessly. It's the best choice to connect Mailchimp and Shopify. No need to look any further: this is your (FREE!) solution!
Honestly, I couldn't expect anything more from an app. It worked exactly as promised, I received excellent email support when I had dumb questions, and it's free. 5 stars, easy.
ShopSync made the transition from MailChimp for Shopify to simply continuing using MailChimp for my email marketing needs such a smooth experience. I felt like I didn't skip a beat!
The ShopSync app works wonderfully to connect my customers, products & discounts to my MailChimp account. It was easy to install and only took seconds to setup. Highly recommended.
So far so good! The change over took a few hours with our large list but we didn't have any initial problems with automated messages etc after carefully following the instructions.
It really helps with connecting to our mailing list! I would highly recommend it. If you use Mailchimp or other apps that can't connect directly to Shopify this is a great workaround.
So far so good! We are using this app in replacement of the MailChimp app and are grateful it's available and we appreciate that it's also free. Works as intended and easy to install.
ShopSync is working well to integrate my store with mailchimp. It has allowed us to continue using both platforms. Their help desk have been willing and quick to respond to enquiries.
