Mailchimp Email SMS Marketing

Nadz was wonderful! Thank you!

Just setting up now, so not explored all the features yet - but the help desk team have been amazing, really helpful and patient!
Got disconnected at one point and it was easy to transfer back to my amazing guide Rhedd!

I had a really helpful support session with Nadz while setting up SMS sync between Shopify and Mailchimp.

I was confused about why my SMS subscribers weren’t appearing in Mailchimp, even though they were opted in within Shopify. Nadz clearly explained how SMS consent works, why the sync wasn’t happening automatically, and the difference between phone numbers and actual SMS-marketing consent inside Mailchimp. She walked me through the correct process and clarified how to properly collect opt-ins using Mailchimp SMS forms.

What I appreciated most was her patience and clarity. She answered all my follow-up questions (even the ones I thought were silly!) without making things complicated. She made a slightly technical issue feel straightforward and manageable.

Thank you, Nadz, for making the process simple and stress-free!

Sono stata assistita da Rhedd ed è stato molto veloce a trovare una soluzione per il mio problema

Rheed is Very Helpful and Knowledgeable!

Jean helped me with all my queries and issues and provided fast resolutions

Rhedd from tech support was very helpful!

super service support by Rhedd. Thank you

Great experience with customer care: Lori was responsive and helpful so I have easily fixed my issue.

Troy was very helpfull resolving an issue we were having