Mailchimp Email SMS Marketing

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

Seph was great and fast

App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.

Dean was extremely helpful and helped me resolve the issue very quickly.

Seph was very helpful and hanging in there for a long time, while we tried to resolve the issues we experienced. Very thankful

I got immediate support from Dean. He was attentive and very helpful and he ensured my problem was solved and that I was satisfied.

Working great ! Great service, special thanks to support specialist David!

Jean helped me with logging in, was a very simple task but she took her time to help me and was very kind and patience! So great customer service!

Great support given by Dean when I was having issues testing my sign-up form. Fixed the issue and was very supportive throughout!

Jean was really helpful today, answered my questions, explained things clearly and helped me resolve a problem and showed me how to create a solution. Very impressed with her customer service.