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Mary helped me connect my shopify after I was spending hours trying to do it on my own. Thank you!!

Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.

Rhedd did a great job in helping me to find my second account! and Gave me great directions on how to solve the problem. Thankyou!

Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.

Mary was great and helped me alot with my questions!

Juvy was super helpful! Even offered to follow up with me over email for more assistance.

lori was super helpful one of the best ive had on the chat

David was knowledgeable and answered my questions clearly and directly.

Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.

Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!