Mailchimp Email SMS Marketing

Great app and even better support. I ran into an issue while setting up the Mailchimp integration with Shopify and Lance was extremely helpful with troubleshooting. He took the time to understand what was going on, walked me through the issue, and helped get everything sorted out quickly.

Really appreciate the responsive and knowledgeable support. Thanks again, Lance!

Mary helped me work out a few bugs in our connection with shopify and Mailchimp. We had a theme update back in May and lost the SMS connection and needed to reconnect all of our cusotmers. She even went the extra mile to sync customer data on her end to make sure all the data went through on both sides so we can capture all the new customers we have obtained from the last big trades shows we did in June and July. She had excellent cusotmer service while I had other questions about the other services that Mailchimp has to offer and I plan to message them again to get the additional features added during business hours when I have more time. GREAT Job and always happy to work with Mailchimp team as they are always so helpful to fix issues.

Special thanks to Rhedd for the outstanding support!

Rhedd was extremely patient, professional, and helpful throughout the entire process. He took the time to investigate our account, clearly explained why we couldn't recover it, and provided the best solution based on our situation.

He also confirmed that our Shopify contacts would automatically sync to a new Mailchimp account, which gave us peace of mind knowing we wouldn't lose our subscriber list.

Thank you, Rhedd, for your excellent customer service, clear communication, and willingness to help. It was a great support experience!

Great Shopify integration and powerful features.

We experienced a synchronization issue with new Shopify newsletter subscribers, but Cyrus was incredibly helpful throughout the entire process. He quickly investigated the issue, kept us informed at every step, triggered a backend resync, and made sure everything was working correctly.

Excellent customer support. Thank you, Cyrus!

I had an excellent experience with the Mailchimp app support team through Shopify. David went above and beyond to help me troubleshoot a syncing error that had been causing issues. He was patient, knowledgeable, and took the time to walk me through the problem until we found a solution. His expertise and guidance made the entire process much less stressful.

What really stood out was that David also took the time to ask for my feedback and whether there were any updates or improvements I'd like to see in the app. That showed me the team genuinely cares about listening to customers and continuously improving the user experience.

When our chat was unexpectedly disconnected, Mary quickly stepped in and reconnected us so we could continue without missing a beat. I really appreciated the seamless support and teamwork.

Thank you, David and Mary, for the outstanding customer service. It's reassuring to know there's such a dedicated team behind the Mailchimp app that truly values its customers and is committed to making the experience even better.

This app is very clever and I'm sure its going to help generate incremantal revenue. Support was great (Sean) when I needed help.

Jean was amazing. She was patient, helpful and guided us through fixing our Shopify–Mailchimp connection. We’re very happy with the support she provided, and the customer sync is working again. Thank you, Jean, and thank you to Lance for helping us along the way. Much appreciated from Milano Hair Studio.

Great, great, great help, SEPH helped creating an automation. Helped me 100% with setting it up + response time was very fast!

Lori was absolutely fantastic! She was so kind, patient and helpful throughout the whole process. I'd been strugggling to resolve our Shopify and Mailchimp integration issue for quite some time, and Lori provided really clear, step by step instructions that worked perfectly. She made what was a v frustrating issue really straightforward and reassuring. I'm genuinely so grateful for her help and delighted to have everything working again. Thank you so much, Lori!

You are very blessed to have Nadz as one of your support teams. She was so knowlegable, patient and kind and I was totally lost in trying to figure out where my subscriptions were being directed when I thought I had changed things...

She walked me through the possibilities and now I know how to fix things! I am VERY grateful! You have a gem there!