Mailchimp Email SMS Marketing

The Mailchimp for Shopify team reached out promptly to resolve this issue, their response was great. There is indeed a setting within the app to not sync bot (non-subscribed) contacts to your list, which was exactly what I was looking for. My app may have been out of date and that's why it wasn't showing. Thank you Mailchimp for your speedy help, I was struggling with this for awhile.

[original review] It's great until you have an issue with bots signing up to your email list. The integration has no way to filter out fraudulent/fake emails (whereas the standalone Mailchimp platform does). What happens is your contact list will get flooded with thousands of emails from fraudulent orders, that Mailchimp then charges you for because you're "over" your contact limit. It's pretty underhanded and almost like they benefit from not having better filtering settings within the app. You'd think an ESP of this level would have figured out a way to filter bot traffic. None of these contacts are actually "subscribed" to my list. I would even pay more for this feature, if only Mailchimp would integrate it. Please do something, Mailchimp!

Nadz was friendly and attentive, easy going, smooth to make all my issues I had to lead to the solution. Thank you!

Easy to use and great support with anything that was not clear. Troy was very helpful and followed up my query to make sure it was resolved. Thank you!

I was struggling with a few issues so I opened the customer support chat available on the app. Lance assisted me with the issues and we trouble shooted two things successfully. He was quick in giving me feedback and broke down the steps for me clearly and effectively. I am very satisfied with the platform and particularly the service provided.

Thanks to Dean for his support today helping me get my Mailchimp account linked properly to my Shopify account. He was very helpful in answering my questions.

wonderful! thank you for having Rhedd on your team!

Lance did a amazing job understanding my issue, asked relevant questions and gave clear instructions to resolve the issue. Great service, we are a very happy customer!

MARZ was very helpful in resolving my issue with pop up forms.

Marz was very helpful and a very nice person. My problem was solve. Thank you very much.

Cyrus, is very professional, fast and accurate. Our problem with our campaign has been solved in no time. Great job and support.