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NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz.
In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful.
Have now had the opportunity to work with Nadz multiple time. A truly exceptional MailChimp representative. Provides detailed explanations and takes the time to work me through all my questions so I understand exactly what is happening.
super experience. Rhedd is so open to help me and i appreciate a lot!
Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks
Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!
DEAN was very helpful in identifying an issue with our emails. Appreciate his help!
Excelente el soportde de Nadz! Toda su explicación fue clarísima y de mucha ayuda! Pude solucionar el inconveniente reportado, gracias!
CYRUS was extremely helpful and fixed the issue in no time at all.
Had a login issue when setting up. Sher helped me, made it a quick fix.
The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.
Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.