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When customers sign up to our email list the confirmation email goes to spam - this is a huge barrier to customers and there has been a dramatic customer retention drop off because of this :(
Hi there, thank you for the feedback. We saw your review and wanted to reach back out. With the feature you’re describing it is outside the functionality of ShopSync, we don't have control over the confirmation email sent by Mailchimp.
If you're concerned about this feature, Mailchimp would be better suited to answer your questions. You can reach out to their excellent customer service team over at https://mailchimp.com/help/. You should be able to chat with them and take things from there.
Let us know if you have any follow up questions or visit our support area to learn more information about ShopSync.
I used this app to connect my Shopify store to Mailchimp, and I've had 0 issues. It's easy to connect, and it allows me to work smarter with Mailchimp. The customer service is outstanding as well.
Worked like a dream ! Easily connected my store and refreshed my contacts in less than 5 minutes. This app was our solution for when mail chimp stopped its Shopify integration. Would highly recommend.
Acabo de sincronizarla con mi tienda online así que no se como me va a funcionar, lo que echo mucho de menos es que no esté en español, tengo que estar todo el tiempo utilizando el traductor y es muy incómodo.
ShopSync makes it easy to sync my Shopify store to MailChimp. Switched to ShopSync after Shopify and MailChimp had a falling out. The ShopSync support team is always responsive to requests and a joy to work with.
Love it. This is an easy solution to sync customer information to Mailchimp. Special thanks to their caring support, who went the extra mile to help us with a temporary sync issue on our store. Highly recommended!
Thank GOD, we would have gone crazy if this app was not there ! Mailchimp is soul of our business & we can't expect to live without it. 5 Star to the integration process & yes its working very smooth. highly recommended.
Works perfectly. I was immediately able to browse my products in Mailchimp and create an effective email campaign then see the revenue from Mailchimp's dashboard. It's no wonder this is the most popular email marketing app for Shopify!
I use this app to sync with Mailchimp and it works great. I haven't had any issues with it.
The app was easy to set up, and once I turned it on and did the initial setup I didn't have to do anything else.
Thank you ShopSync for this great app!!!!
Great support team always happy to answer all questions. It says what it says it will do however issues do arise if you have double opt-in on Mailchimp side. They have to work with Mailchimp and Shopify bugs so kudos to you guys for doing your best!
