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Dean was super helpful and provided great customer service!
We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.
Rafael was amazing and helped me through my issue and we got it to work!
Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.
David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!
Dean was so helpful today and really made sure my issues were resolved in a timely manner! Highly recommend him!
The agent was very helpful unfortunately my issue needed further assistance to resolve but that's no fault of theirs
I had a question about how to upgrade my plan and chatted with Clarisse. She was super helpful and guided me through the process. She is a great asset for your company.
I have to uninstall and reinstall the app every time to get the contacts to sync even though it shows that the store is connected.
Thank you for the details here. We apologize for the inconvenience with the issue you're experiencing. We'd like to have our team take a look at the sync operations with you. Email mc-shopifysupport@intuit.com and our team will follow up with you directly.
Terrible customer service. Take days to respond to any issue and refuse to help a small business in anyway.
Charging me £120 for a month for a service I can’t use and they refuse to help.
Avoid and look at other alternatives, perhaps more customer service focussed.
Hi there. We're sorry to hear about your experience with this. We took a look and noticed that our Billing team is working with you. Please let us know if you have any other questions or concerns we can help address here.
