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Michael Thanks! He provided outstanding support from start to finish. He was patient, knowledgeable, and quick to respond to every question I had. He saved me a significant amount of time by resolving my issues efficiently and making the entire setup process much easier. Marketplace Connect has been a great tool for managing my listings, and Michael's excellent customer service made the experience even better. Thank you, Michael, for your professionalism and dedication. Highly recommended!
Marketplace Connect has been a great addition to our Shopify store. The customer service team has been really helpful and quick to answer any questions we’ve had during setup. So far, the app is doing everything we need it to and has made managing our marketplace listings much easier. We’re really happy with the support and functionality so far and look forward to continuing to use it.
Mark. M Solved my issue
Really annoying thing when syncing orders to Amazon there is not enough info on Shopify Fulfilment for all of the Amazon fields so my orders were failing valid tracking rate on amazon so I got suspended once and had to go in and daily correct the tracking. Now the shopify send the corrects info in the right format so DPD Local on shopify (which is correct) now changed to just DPD for amazon and adds the Carrier Service which was getting left blank before
Marketplace Connect has been a great experience so far, and their support team has been outstanding. I had a few questions during setup while connecting an existing eBay store, and they were patient, knowledgeable, and stayed with me until everything was working correctly. They even adjusted my account settings to fit my workflow and explained exactly what was happening during the initial sync process.
The app has already saved me a lot of manual work by keeping my listings synchronized, and it's a huge relief knowing I don't have to constantly worry about inventory and pricing staying up to date.
Excellent app backed by excellent support. Highly recommended!
good App. the only drawback is that it is not easy to edit product template and there is only one template available. So you will have to pay developers to design a proper template for you.
I really like this app! The only draw back that I've seen thus far is if you change your password everything stops and syncing. Therefore, you will be definitely unaware and possibly miss sales and notifications. I had to contact support to find out that this was the actual issue but support was helpful and quick.
Robert was very helpful and took a good amount of time to look into many issues I was facing. He provided valuable information and guidance on how to proceed to make the corrections needed even though it was out of his scope to do so.
The Customer Service is awesome!
Carlo is super patient and helpful.
Awesome support. It took some time, but the problem has been resolved. There were continuous updates and communication.
Thank you.