Marvyn AI Chatbot & Live Chat
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
絞り込む
-
評価順
Update: After I followed up, Marvyn's founder responded and fully refunded the extra-credit charges ($47.55) as a goodwill gesture, and clarified that the credits were consumed by proactive AI messages sent to visitors (including returning ones) via the Welcome Message and Exit Intent features I had enabled — with a full log available in the app's Inbox. I appreciate that they owned it and made it right. My original caution still stands for new merchants: understand that these proactive features spend one credit per triggered message per visitor, and review the auto top-up setting carefully before enabling them, especially on higher-traffic stores. With that understood and configured correctly, and given how the team handled this, I'm revising my rating.
Thank you for the updated review and for giving us the opportunity to clarify everything. We really appreciate you taking the time to follow up, and we're glad we were able to resolve the issue for you.
As you mentioned, Welcome Message and Exit Intent are proactive AI features designed to engage visitors and start conversations, and they can be turned ON/OFF at any time. They use one message credit when an AI message is triggered, including for returning visitors. The messages first use the credits included in your monthly plan, so additional credits are only used once the included allowance has been reached.
Extra credit usage can also be turned off at any time, giving full control over whether to allow usage beyond the included monthly allowance. The Inbox keeps a full log of every message sent and the credits it uses, so it's always easy to see where the usage is coming from.
We're happy that we could make things right for you. We'll continue working to make Marvyn as clear and easy to use as possible.
— Marvyn AI Team
I've been using Marvyn AI on my Shopify store and I'm very satisfied. The chatbot is easy to set up, responds quickly to customer questions, and helps visitors find the right products without my intervention. It has improved the shopping experience and saved me a lot of time. I highly recommend it to any Shopify store owner looking for an AI assistant.
Thank you very much for the feedback! We really appreciate the support and we’re glad you’re having a great experience with Marvyn. If you ever need help with anything please don't hesitate to get in touch.
This is by far the best AI app we've used so far. It actually trains off of your store and product data, which is a huge deal for us as we sell motor vehicle engines and related parts. I have yet to see any hallucinations because of that and any odd or off behavior is supper easy to correct as there's a super easy to use custom entry section, as well as the option to edit in direct revisions when looking at the chat history.
I also got to talk to George a good bit, awesome guy. If you need anything he is there to help you with it. As I told him I'm thoroughly impressed so far.
Thank you so much for the kind words, it genuinely means a lot. It’s been great speaking with you and I’m really glad Marvyn is working well for such a technical catalogue where accuracy matters. We’ll keep improving the product and we’re always here if you need anything.
Just installed and using it. Every feature works so far. And support is fantastic.
Thank you so much for the review! Really glad to hear everything is working well so far and we’re happy we could help you get set up. If there's anything else please don't hesitate to let us know.
Excellent app. Helped me alot. 10/10 recommend.
It’s a great app, though there’s still plenty of room for improvement. Overall, it stands out compared to other chatbots I’ve tried because of its features and fewer limitations. Communication is smooth, and transactions and feedback are handled efficiently.
The greatest tool you may use
Tip: deal with it not as an Ai assistant but as a salesman that can raise your conversion rate and invest your time training it
Fantastic, easy to use app.
Thank you so much for the kind review! Really glad to hear you’re finding Marvyn easy to use. We’re always here if you need any help.
A little bit glitchy app. It resets to default settings sometimes. But now is okay. Great AI but it just a bit glitchy implementing it. They should add sign up forms integrated into the chatbot.
Thank you so much for your honest feedback. As we are still an early-stage start-up we are constantly looking to improve our product and provide the best experience possible for our users. We care deeply about UX.
The settings reset issue you experienced has been due to a recent update we made to improve the load speed which created some temporary cache issues, but should be fixed by now.
Glad the AI itself is hitting the mark for you. If anything ever feels off, reach out to us directly, we typically respond very fast to any queries. We’ve also replied to your previous email, so please check your spam folder as well.
On the sign-up forms idea, we love this. Please reach out to us at hello@marvyn.co, we would love to hear more details about it.
Cheers,
— Marvyn AI Team
We installed Marvyn AI on our Shopify store and were impressed with how quickly it was set up. The chatbot understands customer questions well and gives accurate, helpful responses about products, shipping, and policies. It has noticeably reduced the number of repetitive support questions we receive. The interface is clean, easy to manage, and works smoothly with our store. Overall, Marvyn AI is a solid tool for automating customer support and improving response time.
