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Moved from BC to Shopify a little over 3 months ago.

From the minute I installed this app they inundate you with emails about upgrading to the Pro version.

As anyone who has launched or moved a site knows you have a million things to do and its incredibly stressful. This was the case for me and I didn't have a chance to respond to the email so they finally called me today when I'm on the way to the PO and don't have time to talk so I cut the guy off + they removed the seal from my site claiming because my footer mentions the site is secured by McAfee.

My best conversion month since moving was the month I was getting hit by spam bots and the free McAfee seal only showed for one day so I just deleted it.

App owners STOP harassing people who install the free version of your app - we know about your Pro versions, have checked out your websites and we will upgrade when + if we see fit. We're not idiots.

People take for granted that adding a secure badge like this will increase your conversions when it isn't a given. Some studies show it actually lowers your conversions . . .

Free app worked fine. However, we did not want to upgrade and just now uninstalled due to an overaggressive sales representative.

They reached out to see if we would be interested in upgrading, we kindly declined. They kept emailing us. We declined 3 more times, and they just kept coming. Not just via email, but phone as well.

I understand persistence is important, but this much contact about something we have explicitly said we are not interested in, multiple times, is very frustrating.

Edit: Let's add a linkedin sales pitch to this complaint. Email, phone and now linkedin, all after 4+ friendly declines.

Edit 2: Was given a cocky response via Linkedin:

"haha without even knowing what I was going to ask, but I get it you probably get alot of these sales emails lol"

HE FORGOT he has already reached out via email and phone with the exact same offer and proposal. This guy is just carpet bombing customers and I do not appreciate being harassed with a sales pitch after a friendly no, numerous times.

Not active on my store , I don't know the duction of this app

c'est super

Not worth it.

Useful

great support and implementation!

Perfect Service and great support team

reliable source of feedback from customers to the company and reach a large audience.

quick delivery and well packaged