TrustedSite ‑ Gütesiegel

We've been using this app since 2016 and recently we changed themes, so we needed some help from them to add the certifications...all done in 24 hours.
Fantastic customer service experience!

Having that logo on the screen, especially with the current date, makes customers feel much safer while shopping at my store. I have already noticed a 20% decrease in shopping cart abandonment.

For smaller stores, I could see this being a good start however after 500+ orders a month it gets expensive fast. For us, it would have been $399 a month which is not something we could afford.

We were concerned about ROI because this is not an inexpensive application. However, it more than pays for itself by boosting conversion, we have been over six figures monthly ever since adding this.

So glad to have this easy and free security app for my new Shopify store. Great way to make sure my customers feel safe when placing an order, especially when I am working to grow my business. Thanks McAfee!

Nice app. Easy to install and works well however they make it impossible to see what their pro pricing is before clicking the upgrade button. So i'm not going to upgrade to pro unless you make your pricing clear.

Jay was great in helping us add the trusted site trust marks on our website. The response was not always quick but that is expected to an extent given the different time zones we are operating in. We look forward to seeing whether the trust marks increase conversion.

Get it, make sure you mention you have a shopify store, get the special pricing

put the logo everywhere you need it

near product add to cart button
near cart checkout button
on lower right of screen
on front page of website

the price is too good not to get it

This app does all it is supposed to do and both looks and works great. But the cost is kind of crazy ... i have about 1k++ unike visitors per day .. and i would have to pay 20$ per 1k visitors over 2k. So this would be a cost of 580$ per month++. I really like TrustedSite and Mcafee but it cost too much.

Jan. 26, 2022 - continued great service and functionality from this app and the TrustedSite team. July 10, 2021 - Continued great communication on questions and fast resolution on service requests. Thanks guys! April 7, 2021 - Always amazing service! Working through a theme update and received quick responses and resolution assisting with that integration. Thanks, guys!