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Hi there, it looks like you or a collaborator upgraded to an annual plan two days ago. We're sorry if there was some confusion during the upgrade process, and we encourage you to share more details with our support team so we can better understand the issue.
The subscription has already been canceled and refunded, but if there's anything else we can do to assist, please don't hesitate to reach out to us at care@trustedsite.com.
Thanks for the review. Without more detail we're not sure where we fell short, but we'd like to find out. Please email us at care@trustedsite.com if there's anything we can do to assist, or if you have additional feedback you'd be willing to share.
