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This app solves our exact need- proactively notifying customers about shipping delays & performing shipping charge refunds when necessary. Moreover, can't say enough great things about team mesa/shoppad! They respond often within the hour and take real time to explain the ins and outs. Never worked with a better support team! 6 stars
This app does exactly what I needed it to do! I wanted to add a custom box with our logo to the order based on the total weight of the order and it works perfectly in tests. Furthermore, I was offered help to configure the workflows and Daniel from the support team was excellent in providing me the help that I needed. Thank you MESA!
While as a newbie, I found it a bit difficult to set up a workflow on my own, the customer service from MESA has been absolutely outstanding: personalized calls to create & fix my workflow, and several follow up sessions to tweak & perfect the workflow. Haven't had this positive level of customer service ever from an app - very highly recommended.
It has been such a great experience working with the MESA team. Everyone is so nice and helpful (plus they respond quickly to help requests). I wanted to use an app that wasn't listed and they created a workflow for me that will save me SO much time. Jordin is a magician!
The app works great for me and my business and is making reporting a breeze.
We are so delighted to have had the opportunity to assist you with your workflow and work on this together. We agree that Jordin is amazing and can work magic with automation :) We look forward to working together again.
MESA is a powerful app that can do A LOT OF THINGS. What sets the app apart is the level of service we received from their team. Instead of just firing support docs, Matt takes the time to understand what I am trying to do and then show me the right way to do it in the app. Highly recommend it if you're trying to automate systems/processes in your store.
Mesa is the 3rd automation app we have tried for our store, and we'll be sticking with it: the team is responsive, the functionality is pretty comprehensive, and it is making a huge difference for our business. With this app, we have some workflow and automation functionality we would need to go to a Shopify Plus $2000/month subscription to have otherwise.
I have this app linked up with Tracktorpad to provide a first class tracking solution for my customers. We have added some additional custom statuses using the API available - Matt was fantastic in helping us set this up and I have no doubt it will massively drive down the number of queries we receive going forward given the functionality it adds to our site!
Mesa was able to automate the majority of the tasks we needed. Their support team has been great and they're helped to setup a number of Flows for us quickly. We looked into Mechanic but would have spent $$$ on developer custom code. Mesa provides much better value for money. With Mesa you pay a very reasonable fee to save hours of precious time doing tedious tasks.
This application saved significant development time. There are other services/apps that allow similar automation, but what separates MESA is ShopPads customer service. With other larger companies, you sometimes wait a week for technical help. ShopPad responds quickly and can even address complicated code questions if you decide to write custom code for their automation framework.
Thank you MESA! I needed an inventory adjustment flow and auto meta field tagging flow. I have tried Mechanic, Arigato, and Shopify Flow Some didn't work and some we couldn't figure it out. MESA customer service was so helpful they set up the automation we needed for free in a couple of days. I have been on Shopify since 2018 and you can rarely see this good service. Very satisfied. Thank you, Alp