Rezensionen (165)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
4. September 2026

The support that I had from Customer Success was second to none. Daniel was super supportive and extremely patient with me. I feel like he went over and above to help me through the setup with MESA. He was really great to work with and really responsive. Thank you Daniel!

Bullfrog Nature
Kanada
4 monate mit der App
ShopPad Inc. hat geantwortet 4. September 2026

Thank you so much for this wonderful review! We'll be sure to pass along your kind words to Daniel, he'll be thrilled to hear it. It's great to know he was able to support you patiently through the MESA setup and make the whole process feel easy. Thanks for taking the time to share this, and for being part of the MESA community! 🙌

21. Juli 2026

After downloading the Mesa app, Jordin stayed online with me until everything was set up exactly the way I wanted. He even stayed over an hour past closing time to make sure everything was working perfectly.

I really appreciate the time, patience, and effort he put into helping me. It's rare to receive customer service like this these days. Jordin went above and beyond, and I couldn't be happier with the support I received.

Thanks again, Jordin S. Your customer service is absolutely top-notch!

Ribbons & Things
Australien
6 tage mit der App
ShopPad Inc. hat geantwortet 22. Juli 2026

Jordin going the extra mile is exactly what we're about! Really glad he got everything running perfectly for you. Thanks for the 5-star review!

14. Mai 2026

MESA is the only reasonably priced integration and automation platform I've been able to find and this is NOT a "you get what you pay for" situation. Customer service is responsive and knowledgeable, and the majority of my issues have been resolved same day. A healthy amount of updates have been added since we have been a customer. We recently upgraded to the unlimited tier and are excited to take advantage of those additional features.

I'd like to see support hours expand to include regular Eastern Time working hours, but this has been only a slight inconvenience.

Seneca Park Zoo
Vereinigte Staaten
Mehr als 3 jahre mit der App
ShopPad Inc. hat geantwortet 15. Mai 2026

This made our day! Glad the platform and support have been hitting the mark. Congrats on the upgrade and thanks for the stellar review!

3. Juni 2026

This automation saved hours of data entry work!!! The setup was a bit confusing for me even using the ai assistant BUT Abby S. from MESA jumped on the chat and saved the day! Amazing support and customer service. I was ready to give up and now I am never leaving! Thanks MESA and Abby!

NYA Association
Vereinigte Staaten
Etwa eine stunde mit der App
ShopPad Inc. hat geantwortet 5. Juni 2026

Abby is a rockstar! So glad she turned things around. Welcome to the MESA family!

14. Mai 2026

Onboarding with this app has been a breeze. In this day of bots and AI, I worked with real people, on the phone with me. They checked in with me to be sure everything's running as it should. I have no qualms about reaching out if I need an adjustment. Or if I wanted to expand my use of the app. Highly recommend.

Birdie's Pimento Cheese
Vereinigte Staaten
10 tage mit der App
ShopPad Inc. hat geantwortet 15. Mai 2026

Real people, real support, that's what we're all about! So glad onboarding was a breeze. Thanks for the kind words and the recommendation!

4. März 2026

Mesa has become the hub for all things automation in our Shopify store. We have been able to utilize Mesa to connect, automate and transform many of our previously manual operations. From finance to scheduling, and many other areas in between. Their support has been timely and extremely helpful, even helping to troubleshoot or create custom workflows when needed.

Big League Food Company
Kanada
7 monate mit der App
ShopPad Inc. hat geantwortet 5. März 2026

We're thrilled MESA has become your automation hub! That's exactly what we aim for. We're always here if you need us for any troubleshooting down the road.

11. März 2025

Awesome support! The workflow we were about to set up was rather tricky but the amazing team at MESA never gave up! Thanks so much for your support and hands-on mentality. You were super quick and efficient <3

Flüchtlingsprojekt Ute Bock
Österreich
3 monate mit der App
ShopPad Inc. hat geantwortet 12. März 2025

We’re so glad our team could help with your tricky workflow! Your success is our priority, and we’re always here to support you.

25. Januar 2023

Easy functionality and you can always ask for help. Fantastic Service that really got us the deepest workflows!

Pukka Berlin
Deutschland
17 tage mit der App
16. September 2022

Super helpful and friendly team, responsive and quick with understanding the problem. I can highly recommend, also on the "Basic" plan.

vetevo GmbH
Deutschland
16 tage mit der App
8. März 2023

Jordin and the Mesa team are a great help in setting up automations, especially when they are a bit more complex. Thank you to the whole team!

God Of Cards
Deutschland
10 monate mit der App
ShopPad Inc. hat geantwortet 24. März 2023

Thank you for taking the time to post about your experience. We are so happy that you were able to work with Jordin and the team to set up the right workflow.