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Mesa is essentially the Zapier of Shopify. We use it to connect with the Infinite Options app to take form entry data into a Google Sheet. We're hoping it integrates with ConvertKit soon to tag customers into email sequences. The only thing I would hope for (that I know they are working on) is that it's a bit tricky to get every custom form data into individual cells onto a Google sheet. That being said, the customer service team is awesome and helped us set that up, free of charge. Great folks, great product!
We are using MESA to keep our Shopify customer database in sync with an external custom system. This is something Shopify Flow is not able to accomplish. Overall, MESA is a powerful solution. It lacks robust documentation, and there is a lot of trial and error, but MESA support staff is very responsive and helpful. One major omission for MESA is their ability to handle branching (if/then/else logic). But this can be overcome by building separate workflows. This can increase the monthly cost, though, as cost is based on the number of workflows active as well as the number of executions. I can wholly recommend this solution as others fall short.
Thank you for the thoughtful review. MESA now supports branching logic, making complex workflows like yours even easier to manage. Let us know if you'd like help!
This app is absolutely fantastic. We have many products with color options and Shopify was unable to create enough variants for the options we offer. We use Infinite Options to solve this problem then integrate Mesa to help export all orders with these options to a Google Sheet in order to track production of these custom color pieces of gear. The customer service deserves special recognition as they have helped me build flows from start, taught me a lot about how to build them myself and then are happy to troubleshoot and refine the flow that I built out myself. I can't recommend this app enough if you want to get a better handle on your data from Shopify.
We purchased this app to bridge the gap between our small Shopify store and our large (traditionally B2B) Salesforce instance with the goal of making the store revenue visible in Salesforce for leadership without having the manually retrieve a report for them. We had a PHENOMENAL experience with the assistance of Matt, who tirelessly helped us adjust several of the Mesa templates to meet our needs. The only suggestion I would have would be to make the Shopify to Salesforce templates a little more "out-of-the-box". As an example, when adding Product and Pricebook entries, you would typically need to create at least two price book entries (Standard Price, then whichever additional entries were needed). We ended up just needing to add an additional price book entry creation step to achieve this. Highly recommend!
The customer support team is UNREAL. Answered my questions in a timely manner and went so above and beyond to help me.
The support team is incredible! They always worked hard to come up with solutions for the problems we were trying to solve through Mesa.
Mesa helps us a lot with back-end automation. Everything works perfectly and stable. Got the prompt response from the support team to customize my automation. Highly recommended.
Needed something unique and technical done that was actually super necessary for my business and Matt from mesa was able to assist immediately. I was up and running within minutes.
I have to admit, Mesa exceeded our expectations. In the masses of really useless apps with horrible support in the Shopify App-Store, this one here along with it's Team really stands out. The triggers are not that easy to setup for a beginner, but the Team is very quick to react and does the job for you, as long as you describe properly what you need. This is 5-Stars in all aspects!
Need to make a thing do another thing? That's about as broad of a description as you need to work with MESA.
I must say that my experience is something that I never expected. After reaching out to MESA to ask if a certain automation was possible, I was quickly given the golden ticket to solve one of my processes that takes us A LOT OF TIME.
They even offered to build it for me, and at a ridiculously low price. To make it even better, it took only days to produce. I think more time was spent waiting for me to respond to emails than they spent working. That was refreshing.
I'm excited for every future possibility we have using MESA. I haven't even figured out what all of the possibilities are yet, but I'm pretty sure they can do it.