Avaliações (2)

Classificação geral
1,1
Número por nível de avaliação
  • 0% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 50% das avaliações são de 2 estrelas
  • 50% das avaliações são de 1 estrelas
23 de abril de 2026

The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the same response "I don't know, I'll escalate"

Thee worst experience getting anything to work and the support people if they even exist, simply have no customer centric attitude.

Vicetech Merchants
África do Sul
4 meses usando o app
2 de outubro de 2024

I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet.

HHC VAPES
Alemanha
5 dias usando o app
Bird deixou uma resposta 25 de outubro de 2024

Hi,

Thank you for your feedback. It's very unfortunate that you had to endure this inconvenience. The issue was related to using the same store in different workspaces, which is not supported by design. We're happy to share that the issue has been resolved, and the app is installed successfully.

If you have any further questions or feedback, please don’t hesitate to contact our team. We’re here to help!

Best regards,
Nayan Banothu
Principal Product Manager, Bird