評論 (2)

整體評分
1.1
各級評分數量
  • 0% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 50% 的評分為 2 顆星
  • 50% 的評分為 1 顆星
2026年4月23日

The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the same response "I don't know, I'll escalate"

Thee worst experience getting anything to work and the support people if they even exist, simply have no customer centric attitude.

Vicetech Merchants
南非
使用應用程式 4個月
2024年10月2日

I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet.

HHC VAPES
德國
使用應用程式 5天
Bird 已回覆 2024年10月25日

Hi,

Thank you for your feedback. It's very unfortunate that you had to endure this inconvenience. The issue was related to using the same store in different workspaces, which is not supported by design. We're happy to share that the issue has been resolved, and the app is installed successfully.

If you have any further questions or feedback, please don’t hesitate to contact our team. We’re here to help!

Best regards,
Nayan Banothu
Principal Product Manager, Bird