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I suddenly started getting a 403 error in my shopify that forbid access to clarity. i don't know why...
Hi Yummand!
We’re sorry for the inconvenience. We experienced a temporary service outage that caused the 403 access error. The issue has now been resolved, and you should be able to access Clarity from your Shopify store as usual.
If you continue to experience any issues, please contact clarityms@microsoft.com with your project ID and shop URL so we can assist you further.
no deja ver la web completa para el mapa de color, se corta la imagen o sale otra csa
Great app and very helpful at times. Helps me understand how customers interact with the website. I get ideas about potential improvements through observation. Unfortunately, the app is not always 100% accurate, probably due to customer privacy settings. Sometimes you only get a fragment of a visit and others are missing entirely or just a grayed out screen. I do not think that customers interact with the Ai chat bubble feature enough. The Ai chat bubble communication can range from very polished and encouraging to not yielding as relevant of search results as the built in Shopify website search tool. I have not programmed or trained the FAQ yet so this might help with that issue. Currently, I do not like that a second Ai bubble shows up on phone/mobile, it looks cluttered and takes up too much screen space. Regardless, I am grateful for this app and the issues I mention are minor ones which will likely be resolved in time.
I am not able to turn off the AI chat or test it before launching. I have sent multiple reports but not heard back from anyone.
Rest features are pretty good.
Estaba muy buena, pero me salio de la nada un error 403 que no me deja entrar a la aplicación. no puedo ver las grabaciones de mi tienda
Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.
really really great platform. The only problem I have is that is quite slow and sluggish.
PNGデータがダウンロードできないのを修正してほしい
Me parece genial que sea posible ver como navegan los usuarios dentro de la tienda a fin de evaluar comportamientos y actuar en función. De hecho solamente he revisado una grabación y he hecho un cambio. Muy buena y provechosa aplicación.
When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.
