Milkyway Delivery + Returns

Name: Milkyway Delivery + Returns
Brand: Milkyway X
Rating: 3.8 (11 reviews)

定價: 免費安裝。提供免費試用。
評分: 3.8 (11)
開發者: Milkyway X

當日配送與退貨應用程式，為當地顧客提供快速又實惠的配送服務

現在透過 Milkyway 即可享有即時的當地配送與退貨服務。本應用程式能讓您從當地商店或倉庫無縫完成訂單出貨，且採固定統一收費，成本與傳統運送服務相近。無論您需要隨選的當地運送服務，或是偏好隔日送達，Milkyway 運送與退貨應用程式都能提供絕佳彈性，立即滿足當地顧客的需求。現在，您還能提供尊榮級的「在家試用」(Try at Home) 服務，以提升顧客忠誠度。

當地顧客可在當天收到訂單商品，並於隔天輕鬆退貨
您可以隨選要求當日配送，或預先安排於稍後配送
收費透明統一，適用於最重 30 磅的包裹及最遠 50 英里的配送距離
接收包含即時配送最新動態的簡訊通知，並可前往追蹤頁面
透過我們的保護政策，每個包裹都享有遺失或損壞保障

含有自動翻譯的文字

顯示原文

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Checkout
Delivery
local delivery
route planner
Shipping

類別

配送與取貨

配送選項

取貨選項

即時追蹤

定價

選擇最適合您業務的方案。

入門版

免費安裝

每次配送 $9.99 起，採用透明的依距離計費方式。無隱藏費用或附加費用。

功能

1 個地點
每次服務 $9.99
50 次配送/退貨服務
$100 包裹保障 (選用)
標準電子郵件支援
免費設定諮詢

啟航版

$29.99 /月

或每年 $298，可省 17% 的費用

每次配送 $9.99 起，採用透明的依距離計費方式。無隱藏費用或附加費用。

功能

2-3 個地點
每次服務 $9.99
200 次配送/退貨服務
$150 包裹保障 (選用)
線下訂單配送
免費設定諮詢

30 天免費試用

升空版

$79.99 /月

或每年 $796，可省 17% 的費用

每次配送 $9.99 起，採用透明的依距離計費方式。無隱藏費用或附加費用。

功能

4-9 個地點
每次服務 $9.99
500 次配送/退貨服務
$200 包裹保障 (選用)
線下訂單配送
自訂平台整合

30 天免費試用

飛躍版

$799.99 /月

或每年 $7,967，可省 17% 的費用

每次配送 $8.99 起，採用透明的依距離計費方式。無隱藏費用或附加費用。

功能

10+ 個地點
每次服務 $8.99
無限次配送與退貨服務
$500 包裹保障
線下訂單配送
優先支援服務

30 天免費試用

含有自動翻譯的文字

顯示原文

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (11)

整體評分

3.8

各級評分數量

82% 的評分為 5 顆星
9
9% 的評分為 4 顆星
1
0% 的評分為 3 顆星
0% 的評分為 2 顆星
9% 的評分為 1 顆星
1

所有評價

2025年10月21日

I've had limited experience with the app, mostly positive. The support has been very good at helping develop what I needed to work for my company. I haven't fully implemented the delivery service yet, but hope to use them in the future. Drivers were on time and were successful in their deliveries.

Mama Mel's Bread

美國

使用應用程式 3個月

Milkyway X 已回覆 2025年10月25日

Thank you for taking the time to share about your experience.

We're really glad to hear our team was helpful and that the drivers showed up on time and got the deliveries done right.

If there is anything that would make it easier for you to roll Milkyway delivery out day to day, just let us know and we will take care of it. We appreciate you working with us and we are here whenever you are ready to use Milkyway delivery more.

2025年8月27日

The delivery request process is overly complex, and support is slow to respond. The app UI is confusing; consider using AI tools (Claud/Cursor/GPT5) to improve it. Implement AI-powered chat support.

The initial user experience is crucial for your business's success. Your support was unavailable for 2 hours, and we ended up using Uber for a $24 delivery from DT LA to Pasadena.

Boho Coats

美國

使用應用程式 20天

Milkyway X 已回覆 2025年9月13日

Boho Coats, we take all reviews seriously and want to provide clear context and a path forward.

• Support timing, your message arrived outside our customer support hours, which contributed to the delay in response.
• Account activity, a delivery service was requested by you and then canceled about one minute later, so no courier was dispatched.
• Setup, our dashboard and website include step by step guides, and we offered an onboarding call to walk you through, a time was not booked.
• UI, the app follows Shopify requirements and logistics best practices. Feedback about UI confusion is uncommon among our merchants, but we take it seriously and continue to refine the experience.

We have emailed you directly to understand what went wrong in more detail and learn from your experience, but have not yet heard back.

We would welcome the chance to complete a brief onboarding and a live test so your experience reflects a configured workflow. Please reach out via email at support@milkywaydelivery.com or in-app chat if you have any questions or would like to have a quick onboarding call.

2024年11月1日

We have recently using Milkyway - Delivery + Returns service and couldn't be happier about it.

The chat support is always quick and super responsive, they can arrange a delivery even on the weekend and in the shortest time, even for long distances.

We send a lot of packages throughout the week and used to use Uber for that purposes, Milkyway is much more affordable, and the service is great! We don't worry about the recipient not coming to the curb to meet the driver like we used to with Uber deliveries, we don't worry about missing the Uber driver wait time for the pick up like we used to with Uber. With Milkyway, it's a flawless experience every time: nice driver pulls over, goes to get the package from us, delivers to the recipient, pulls over, and makes sure they have it, or follow the instructions (take pictures, leave the package at the specified spot etc).

Since we've started using Milkyway, we've suggested a few things/features that we'd like to see/use in the app or on the tracking page, they were all implemented within a few days! It's so fast and easy, so every time we have a need for local delivery, Milkyway is the way to go.

Thank you for such a great service! We hope for a long-term relationship and help for the Holiday season insanity we expect to strike in the next few weeks.

Imperia Caviar

美國

使用應用程式 22天

Milkyway X 已回覆 2024年11月2日

Thank you so much for taking the time and share about your experience. We're thrilled to hear that Milkyway has exceeded your expectations and made your delivery experience smooth and stress-free. Our team works hard to ensure responsive support and seamless service, so it’s rewarding to know that these efforts make a difference, especially for your busy weekly schedule.

Your feedback on features is incredibly valuable to us, and we’re excited that the improvements we made have been helpful. We look forward to supporting you through the upcoming holiday season and continuing our partnership for the long haul.

Thank you again for choosing Milkyway – we're here to make every local delivery fast, affordable, and seamless!