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I'm shocked by the usage fees. Didn't get a lot that I can see from the app but was charged usage fees that were shocking.
Hi there
Thanks for your thoughts and sorry you didn't feel Minta was the right app for you - this is totally not we want your experience to be like!
I've DM'd you, please could you come back to me, or pop me an email to avraham@reconvert.com as I'd love to find out how we can get things working properly for you!
I really want to solve these issues for you.
Avraham | Customer Success Director
The interface is easy to use. Customer service is quick to respond amd work out any issues that arise.
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Minta customer support is the best. After the free trial period, I have been charged for the yearly plan without noticing But I wanted the monthly plan. I contacted the support team and they responded by email immediately and did their best to help me and connect me with Jordan Customer Care Supervisor who did everything to fulfill my needs and ensure that I have an excellent experience with Minta. Thank you all Minta Team, I wish more businesses were like you guys.
Thank you for your 5* review - it means the world to us!
Glad you are enjoying! It was a pleasure helping you, S.
Always here for you 🖤
Jordan | Customer Care
Very easy to use and planning in advance with videos for the month is a tremendously helpful and time saving.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
Awesome app and support. Support was very quick to help me resolve the issue I was having within few minutes via chat. Thank you Saumya!
Thank you for your 5* review - it means the world to us!
Saumya really takes the time to help customers get the resolutions they're looking for!
Glad you are enjoying!
Always here for you 🖤
Jordan | Customer Care
App muy intuitiva, y eficaz. Servicio de atención al cliente (Alex) muy, muy bueno! Gracias!
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at Minta puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
I LOVE IT . Hi. I love this app because they allow you free ones evey month. I am disabled on a very tight budget. But the free ones help me out alot. And I love that. I love this company because they try to help people out to get their products out. And for that I say thank you. And Merrry Christmas and a GREAT NEW YEAR
Thank you for reviewing our app. Can you share a bit more about what you're using the app for and how it's making your life easier or more fun? We're always looking for ways to improve and your feedback is invaluable
Best regards,
Minta team
this is the best app ever and OMG ALEX IS THE BEST EVER!!!! he was very patient, and I really appreciate it because I was about to lose it. but we got everything in order. and this is a game changer for a small business with a million things to do. So thank you Minta Team & a special thanks to Alex
Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎
The app has wonderful videos and great customer service!
Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎
Best regards,
Minta Team
This app is great! But what's even greater is the support. Since it's been purchased by ReConvert, the customer support improved 1000%. Thank you!
We appreciate you taking the time to share your experience.
Please don't hesitate to contact us again if you have any questions or need further assistance.
Our team is working for you 24/7.
Best regards,
Minta team
