Anmeldelser (325)
Afgræns
-
Efter bedømmelse
Hervorragender Support – Schnell, Freundlich & Kompetent!
Ich bin absolut begeistert vom Support-Team bei Minta! Von Anfang an wurde ich freundlich und professionell betreut. Meine Anfrage wurde schnell beantwortet, und Shafta hat sich wirklich die Zeit genommen, mein Problem zu verstehen und eine passende Lösung zu finden
Besonders beeindruckt hat mich die schnelle Reaktionszeit und die unkomplizierte Kommunikation. Egal ob per E-Mail oder Chat – ich habe immer das Gefühl gehabt, dass sie genau weiß wo es beim mir hakt.
So stellt man sich den perfekten Kundenservice vor! Vielen Dank an das Team von Minta – macht weiter so!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Alex helped me a lot with Minta and to set everything on AI. Thank you so much. Now my business has more social presence. Recommended
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Shafta is excellently helpful and she also provided answers quickly. Definitely recommend the app. It saves time and effort.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
It so easy to use and was easy to integrate with my social media accounts.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Super apply et service client mega rapide
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I have had my ups and downs with Minta. However, I must say that they are the most consistent social media posting app you will find on Shopify. I have tried them ALL!!
Hi
Thanks for your thoughts and sorry to hear of your experience that you feel the app 'only works half the time'.
We certainly do refund when there is an issue.
I've DM'd you, please could you come back to me, or pop me an email to reply to the email I've sent you. as I want to get to the bottom of this and have already raised these issues internally to figure out what's going on, but need some more info from you.
I really want to solve these issues for you. Please come back to me so I can help 🙏
Avraham | Customer Success Director
We experienced some initial challenges with onboarding and getting acquainted with the app. However, after reaching out to the support team, Avraham promptly addressed all our concerns and provided the assistance we needed. We’re pleased to give a 5-star review for their excellent support.
Hi
We're sorry for what you have experienced. We'd like to resolve this for you as soon as possible. I've sent you an email, please could you come back to me so I can resolve this?
I'm here to help and ensure you are happy.
Best regards
Avraham
Customer Success Director
I had some trouble with this app after not using it for a long time. I contacted customer service through the chat feature. Shafta was able to help me figure out what was wrong and correct it. I love having the chat feature and being able to contact someone right away for help. Thank you Shafta for your help.
Thank you for your 5* review - it means the world to us!
So glad Shafta was able to help you correct the issue!
Always here for you 🖤
Avraham | Customer Success
Amazing but you need add the Ai tools and you need in the title for the video open it for more words writing ✍
Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and thanks for giving us your feedback on how we can improve the app yet further!
Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
very helpful in understanding what the app consists of and how it can work for my store
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Please could you email care@reconvert.com and mention my name, (Jordan), and we can try to implement these for you. 😊🙏
Wanting to help!
Jordan | Customer Care
