Rezensionen (77)
Anpassen
-
Nach Bewertung
Dan has been great with our onboarding, has been very communicative and has answered all of our questions.
Great communication with the onboarding team.
Très bonne collaboration, et gentillesse.
Nous sommes reconnaissantes.
Fernanda Ferreira
Love the connection
Connecting the Shopify App to the Mirakl Account does not work (Internal server error #500). Very bad experience and no available customer support to get help, only an useless AI chatbot.
Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you encountered while trying to connect your Shopify app to your Mirakl account.
We want to inform you that this issue was caused by a temporary technical problem with Shopify's API that affected multiple sellers between July 16th and July 17th, 2025. We're pleased to confirm that Shopify has now resolved this issue, and the installation process should be working correctly.
Regarding customer support, we understand your frustration. While our AI chatbot is designed to help with initial troubleshooting, our dedicated support team is available to all customers with active subscriptions. If you have an active subscription and need further assistance, please don't hesitate to reach out to our support team directly.
Best regards,
The Mirakl Connect Team
Per se eine gute App. Leider funktioniert die Kommunikation in Verbindung mit der DHL App nicht so gut. Sendungsnummern aus DHL (die in Shopify der Bestellung zugeordnet werden) werden nicht automatisch an Mirakl weitergegeben. Aktuell muss ich jede Sendungsnummer einzeln (händisch) aus Shopify in Mirakl übertragen...
We use the Mirakl platform for two marketplaces and were happy to find this connector. It would save us a lot of time by automatically creating orders instead of having to create and process them manually.
However, we discovered that no VAT line is being sent! This should normally work in an order sync tool, right? We use other sync tools for different marketplaces that do include this by default.
Very disappointing. Hopefully, there is a solution for this.
No customer service - horrible integration
Bestellungen werden ohne Steuer falsch übermittelt, Sendungsnummer wird nicht richtig oder garnicht an Mirakl übertragen.
I have been working with Mirakl for 5 months and I must say it's great. It does take a while to set up and understand so be patient but once you have know what you're doing it's a brilliant system. Great support from all of the team.
