絞り込む
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評価順
Installed Mirror for our store, faced setup issues. Reached out for help; support responded but couldn't resolve problems. Asked for additional assistance, quoted $3000 for onboarding – unrealistic. Sadly, uninstalled app, looking for alternatives for our jewelry store. Better support pricing could have made a difference.
Dear Team Shop QSE,
We're disheartened to learn about the challenges you encountered during setup. Upon an internal review, we've examined our email correspondences and found that our support POC provided step-by-step guidance for setting up the mirrAR app, including a helpful YouTube video once requested by the team. As our app listing indicates, DIY with our team's assistance is complimentary. However, a charge is applicable for end-to-end setup by the mirrAR team, as communicated by our support point of contact and outlined in the pricing section of our app listing.
I hope this was helpful. If you have any more concerns, please do feel free to write to support@mirrar.com
Realmente me gusta esta app!, la experiencia de usuario es muy buena, los productos siguen a la oreja (en nuestro caso por productos de joyería stud) y la atención por parte de la app, es estupenda. ¡muchas gracias!
I couldn't recommend more. This app offers so much value even in the free plan. It integrates smoothly with my theme and it's very easy to use. Also when I had difficulties with the set up, the customer service was very quick and very helpful! He also answered all of my questions very nicely. I can't wait to see the awesome results for my e-commerce site!
Satwik, the manager helped me A LOT! He made everything super easy and I even learned a lot from him. I think it is the best customer upport I have ever revceived and it is also an AMAZING app to have!
Hi Erik!
Thank you so much for taking your valuable time to provide us with your feedback!
We are pleased to hear that Satwik managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Happy to help if there is anything else that we could do for you, please do not hesitate to reach out!
as jewelry store we use this app to give the customer the experience of feeling (how this peace will look like on me ) , its accurate and do the job as expected . the customer support is outstanding team , and always on demand Thank you , keep up the good work guys
