Modalyst for Suppliers

We have more than 1900 retailers connected with this app and thought it was cool. But noticed 1874 accounts are inactive and fake. All those fake retailer account name starts with My Site... and some numbers with Chinese characters.. No time to decline those accounts one by one.

As the supplier, I'm very happy with the service provided by Modalyst so far. We have a very large catalog and things are taking a while to get products fully loaded. The integration is very straight forward and seems to be effective. In a short period of time we have already started to see new retailers add our products to their sites.

Jose has been very helpful! We're now waiting for our products to go live and hopefully this will bring us more retailers to resell our products.

As the supplier, I'm very happy with the service provided by Modalyst so far. Jose has been very helpful! We're now waiting for our products to go live and hopefully this will bring us more retailers to resell our products.

We have had a very bad experience with this Modalyst and cannot recommend this company. Here are some of the issues we experienced:

1) Platform didn't sync with our inventory as it is supposed. So if you remove something from your shop it continues to be available for sale through their platform and we would get orders for items that were sold out and removed from our shop.

2) They control how much we the supplier can charge for shipping. You end up losing money on shipping because they require you ship all items regardless of size and weight for $5 domestic and international shipping rates are an even bigger joke.
3) They try to hold suppliers responsible if a product the supplier ships is lost or stolen or doesn't get delivered by the delivery company. They don't get that a supplier responsibility ends once the package is provided to the shipping company for delivery. In the event a product is not shipped but not delivered the only taking a loss is the Supplier as the product has been shipped and the shipping company has been paid.

Amazing support. Fast, reliable and helpful. I use Supplier and Dropshipping apps.

The onboarding process was smooth and well-structured, making it easy to get started. The support team has been responsive, helpful, and quick to answer any questions along the way. It’s clear they care about helping suppliers succeed on the platform. Great experience so far.

Modalist is a great platform. Very responsive support. Thank you so much Jose. He was always in touch and very helpful! We are confident that with Modalist, sales of our products will increase significantly!

Absolutely horrible. Worst app I had sofar. Customer service is useless, and the app just doesn't work. Won't import the products, gives an error all the time. Avoid at all costs, plenty other good options there.

Excellent experience with Modalyst for Shopify. Registration was seamless, and the support team was outstanding. Highly recommend!

The account opening process was easy and Jose was extremely helpful. I very much like how due diligent Modalyst is with their supplier & product curation. I highly recommend the app!! Look forward to seeing orders come through Modalyst Marketplace.