Monastic Media AI Support

Monastic Media AI Support

Pricing
Free to install. Additional charges may apply.
Rating
0.0 (0 Reviews)

Featured images gallery

AI chat answering a shopper's order question on a storefront
  • Storefront chat answering an order status question
  • Chat answering a returns question from the store policy
  • Chat handing a shopper over to the store's team
  • AI chat answering a shopper's order question on a storefront
  • Storefront chat answering an order status question
  • Chat answering a returns question from the store policy
  • Chat handing a shopper over to the store's team
  • AI agent tab with Start free and Turn on chat
  • Store tab with sales, orders, AOV and repeat buyers
  • Chats tab listing handed-off conversations

Answer order, delivery and returns questions 24/7 from your own store data.

An AI agent for your storefront chat. It answers where-is-my-order, delivery, COD, returns and exchange questions using your live Shopify orders, your policy pages and your published pages. A shopper sees order details only after the email or phone they type matches the order. Any reply that can't be traced to your store's data is held back. Tricky chats are handed to your team and land in the app's Chats tab with the shopper's contact. Start in the app, switch the chat on in your theme.

An AI agent for your storefront chat. It answers where-is-my-order, delivery, COD, returns and exchange questions using your live Shopify orders, your policy pages and your published pages. A shopper sees order details only after the email or phone they type matches the order. Any reply that can't be traced to your store's data is held back. Tricky chats are handed to your team and land in the app's Chats tab with the shopper's contact. Start in the app, switch the chat on in your theme. more
  • Answers order status and tracking from live Shopify orders
  • Returns, exchanges, delivery and COD answers from your own policy pages
  • Shows an order only after the shopper's email or phone matches it
  • Hands tricky chats to your team, with the shopper's contact, in a Chats tab
  • Store view: sales, orders, AOV, repeat buyers and conversion

Languages

English

Works with

Categories

Real-time messaging

Automated responses

Pricing

Choose the plan that best fits your business.

Pay per chat

Free to install

After 50 free chats a month: $0.15 (₹12 + GST in INR) per chat the AI answers. Chats handed to your team are free.

Features

  • 50 AI-answered chats free every month
  • Chats handed to your team are free
  • You set the monthly spending cap
  • Billed only after you approve it

All charges are billed in USD.

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
No reviews yet

Support

App support provided by Monastic Media®.

Resources

Developer

Monastic Media®

401, 4th Floor, Kalp Business Center,, Citylight, Surat, GJ, 395007, IN

Launched

October 19, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View store data:

Customers, products, orders, discounts, marketing, store analytics

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • View orders

    Order fulfillments, all order history for the last 60 days, returns

  • View discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • View store analytics

    Analytics, reports

  • View other data

    Locations

Want to add an app?

Try Shopify free for 3 days