Monocle: AI for Retention

We're very happy we decided to incorporate Monocle into our retention marketing strategy. Their personalization engine delivers the kind of intelligent, targeted campaigns we need to engage our customers—without adding layers of complexity to our workflow. The performance gains have been consistent across our email and SMS channels with real revenue lift. What sets Monocle apart is their team: they're responsive, invested in our success, and make implementation feel simple.

We’ve been working with Monocle for a while now, and their new AI Journey tool enables us to achieve a highly advanced level of personalization, which is very complex to achieve on our own. They keep improving and expanding it all the time, which makes a real difference.

After implementing it, our first tested flow saw a significant increase in both performance and revenue per recipient.

The team is open-minded, collaborative, and constantly innovating.
A big thank you to Noam and Ariel for their personal, responsive, and professional support, highly recommended!

Seamless to install. Has grown our revenue significantly whilst reducing our overall discounting! Highly recommend.