MOON Chat: AI Sales Assistant
- Pricing
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Free plan available. Usage charges apply. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- THE MOON Agency
Featured images gallery
Answer shoppers 24/7 from your live catalog, recommend the right products and turn chats into sales.
MOON Chat is an AI sales assistant that learns your Shopify store automatically: products, prices, stock, your return and shipping policies and your pages. Shoppers ask in their own words and get a short, accurate answer with product cards (photo, price, link). It checks order status for the order owner, speaks your storefront's language, and when a shopper needs a person it collects their contact and alerts you by email or Telegram. No coding, no training.
- Learns your catalog, policies and pages automatically, synced daily
- Recommends products from your catalog as cards with photo, price and link
- Order status and tracking in chat, shown only to the order owner
- Chat in 28 languages, following your storefront language
- Captures leads and alerts you by email or Telegram
Languages
English and Romanian
Works with
- Telegram
Categories
Real-time messaging
Automated responses
Customization
Estimate your monthly charges
Rounded up to the nearest dollar
Extra conversation
Voice message
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 conversations / month
- Up to 100 products
- Product cards in chat
- Email alerts for leads
Start
$39 / month
Plus usage charges
Features
- 500 conversations / month
- Up to 1,000 products
- Daily catalog sync
- Store policies and pages
- Order status in chat
- Leads by email and Telegram
- Voice messages (pay per use)
Usage
Cost per unit
Extra conversation
$0.10
Usage
Cost per unit
Voice message
$0.15
14-day free trial
Plus
$79 / month
Plus usage charges
Features
- 2,000 conversations / month
- Up to 5,000 products
- Messenger and Instagram replies
- Appointments in Google Calendar
- Voice messages (500 / month)
- Sales tracked from chat
- Catalog sync twice a day
- Everything in Start
Usage
Cost per unit
Extra conversation
$0.06
Usage
Cost per unit
Voice message
$0.09
14-day free trial
Pro
$159 / month
Plus usage charges
Features
- 10,000 conversations / month
- Unlimited catalog
- WhatsApp replies (1 number)
- Messenger and Instagram replies
- Appointments in Google Calendar
- Voice messages (500 / month)
- Priority support
- Everything in Plus
Usage
Cost per unit
Extra conversation
$0.04
Usage
Cost per unit
Voice message
$0.06
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by THE MOON Agency.
Resources
Developer
Launched
September 30, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders, Online Store, Shopify admin
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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