Moose AI Chatbot & Live Chat

App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!

Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.

Mabel is exceptionally fast and always ready to resolve any issues. So far, the app has been easy to install and use. Thank you.

The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.

This application is very intuitive and easy to use, and Thomas has been an incredible support throughout the process. The app itself is powerful, and with Thomas’ assistance, everything worked perfectly. Highly recommend this app to anyone looking for a reliable solution with excellent support.
We also needed some custom adjustments for our setup, and Thomas was able to handle everything quickly and effectively. So far, the app has been fantastic and the potential benefits are very promising.

I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.

I’ve been really impressed with MooseDesk so far. The AI chatbot (using GPT-4) works very well with my store and instantly understands all of my product information, which saves me a lot of time on support.

Highly recommended if you’re looking for a helpdesk solution with a smart AI assistant and responsive support.

It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.

So far so good, all the features you want up front to start your support on your site. Hoping to use this as much as I can for my site, as I am one person, but this should help. The support team was great when I needed a few questions answered.

I’ve been using MooseDesk for my support team, and it’s honestly a game changer. The AI Response Builder is incredibly smart, it helps us craft quick, accurate replies that still sound human. What I love most is how easy it is to manage everything in one place chat, tickets, FAQs, and automation tools all work together seamlessly.

It’s clean, intuitive, and saves us so much time every day. MooseDesk doesn’t just help with responses, it actually improves how we communicate with customers. Highly recommended for any team that wants to work smarter, not harder!