Mulberry Product Protection

We’ve had a great experience working with Mulberry as our extended protection plan partner. Their platform is easy to use, the integration process was straightforward, and their team has been incredibly responsive and helpful whenever we’ve had questions or needed support!

Mulberry is a great service with an exceptional team backing it. As a brand that offers comfort furniture, insurance to protect it against life accidents has been a huge benefit. The whole customer journey from sales exploration through post-sale care has been amazing. Everyone is responsive and kind. Highly recommend.

The team is supportive and adapts to the requirement pretty quickly. Their custom integration works really well and we've had no problems so far. Implementation was accurate and the communication was easy.

The Mulberry team has been great. The onboarding process was smooth, and our account manager, Josh, is extremely responsive and helpful.

Can anyone confirm this app is working? Emails to support to assist with installation would be great, for example, once installed, try to connect for setup but get popup that email is not found. Probably a step we are missing, but cannot reach anyone any ticket or phone for assistance. (Giving a 3 star out of hope and the app looks like it is what we need , if they reach back and all goes well, will return for more stars!)

Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success.

We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.

Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!

Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!

Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.

I used this app to offer a warranty and added value to our customers. We have been happy with the add ons so far and appreciate that our Partnership Success Manager, Christine, stays in clear, regular communication to monitor and test new initiatives. There have been a few bugs that the Mulberry team has been quick to identify, troubleshoot, and fix. Would use it again!