Multi‑Store Sync Power
Cumple con nuestros más altos estándares de rendimiento, diseño e integración. Más información sobre Se abre en una ventana nueva
Reseñas (151)
Refinar
-
Por calificación
Horrific. After two years of trying, I am finally giving up on this worthless app that has NEVER worked properly. Despite numerous conversations and video calls with their OWN dev team, it STILL doesn't function correctly. I am SO happy that I found an alternative... fingers crossed this one actually delivers on its promises....
We highly recommend Multi-store Sync to those who need a solution for inventory management and product related transactions for different websites. It is easy to use, efficient and has excellent customer service.
We have struggled with other programs without success, but when we found Multistore-sync everything changed. Everything suddenly made sense and our shops worked seamlessly.
We were supported by Safouh who was an invaluable help during the set-up. He even went overtime to help us understand all the features of the app, even those not directly related to their app. Really a pleasure to find such support!
I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).
After a few years of using this App we realized that the monthly costs increased by 66% per Shop which is absolutely terrible. But they charge you the monthly cost for nothing product update is not running anymore. Thats not the way to do business.
No update / investment since a long time, some functions still not working.
Its really sad how a good product can be turn into bad. No further Shopify functions like Bundels
Hi Team at Unew EU Shop,
Totally understand the frustration with the increase in pricing. Regretfully, it reflects the overall situation with the ecosystem & the platform. The level of complexity & demands have been growing year over year which encourages us to look for more scalable and hence pricey underlying products (infrastructure, etc). The last few months were indeed spent on improving the stability and ability to process millions of syncs per day and it delayed the addition of new features though we always handle the most critical Shopify changes and ensure the app is compatible with them. You will be able to see new additions in changes in 2024. Thanks again for your review and for being our customer!
We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.
We used this app for around two years, it was always a bit glitchy and a bit slow but it generally worked. 2 weeks ago our products stopped syncing to our destination store (even though the dialogue box showed that the sync was successful). I contacted support and was met with an incredibly condescending response that we must have changed the settings (we didn't). 6 frustrating emails later, the development team conceded that they had indeed updated the software (without any notification), and the app would no longer work for us. Average product, terrible service, we've moved on.
Hi Team at Use-Ta!
Firstly, we would like to extend our sincere apologies for the inconvenience and frustration you've experienced. Thank you for taking the time to bring this to our attention; your feedback is invaluable in helping us improve.
After a thorough internal review, we recognize that we fell short in multiple areas. You were absolutely right about the inadequacies in both our communication style and the accuracy of the information provided. We understand that the recent software update blocked the manual update functionality that you were accustomed to, and for that, we are genuinely sorry.
To make amends, we are already working on an update to restore the manual sync function you relied upon. This adjustment will be rolled out in our next update. Moreover, we have conducted a comprehensive review with our support and development teams and held a 'lessons-learned' session to prevent future communication lapses.
We regret that our shortcomings have led you to move on from using our application, and we appreciate the time you spent with us. Your feedback will serve as a critical learning point for us to better our product and customer service moving forward.
Again, thank you for your honest review, and we deeply regret the inconvenience you’ve faced.
I run multiple stores, i love this app! it makes it run smooth
Amazing team that helped us set up and get running on multiple websites. Thank you so much for all the help and setting us up for a great future. Regards Supplements Direct®
What a relief. Syncing two Shopify stores with this app works fantastic and the support is top notch!
Excellent customer service. They respond fast (within 10 minutes) via different channels. I spoke to someone in a video call who took the time to explain things clearly and help me select the right settings.
