Multi‑Store Sync Power
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Buena aplicación, lamentablemente para pasar colecciones es de 1 a 1 y eso complica muchísimo trabajo, sobre todo para las tiendas con muchas colecciones, solo por eso considero que no es muy buena
Hi Team,
Thanks for taking the time to have the sessions with us and addressing the data updates and the initial setup questions you have, we are very glad everything has worked out. Let us know if you require anything else, otherwise, we hope you can find the time to update the review :)
The app has done exactly what we needed to do and their support team has always been extremely helpful, responds almost immediately and have walked us through things in a very easy to understand manner.
Excellent customer support, they answered my emails very quickly and then offered a video call which resolved my issue in a few minutes. Also the app functionality is superb. Highly recommended to everyone.
We tried hard to set up this app but it did not work. All our products have been set offline over and over again and it is just frustrating. The support team was also not a help. We do not recommend this app.
Hi Team at Garden Igloo,
Thank you for your review, for getting in touch, and additional information you kindly provided via direct comms. Indeed, the process of configuring a complex integration application may be challenging and require preparation and in certain cases assistance from our team. For this reason, we always offer an onboarding call if a customer needs any assistance. We are sorry the balance between features and simplicity was not up to your expectations. We have already reviewed our communications as well as your stores’ initial setup and we will see how we can improve moving forward.
Regards,
Team at Egnition
The support team is fantastic, they guided me through all the process to set up the app.
Even though we just started using it, we can tell it will help leveling our stock in two of our stores really smoothly.
Great app, with great support. Very responsive any time i have questions, and have even set up a zoom call with me to go over a more complex sync issue I was having so they could troubleshoot the cause. top notch!
I used this app to link products, inventory and collection for my four stores. There were some small challenges on the way but the tech support is amazing. They are always very helpful and get the request done in timely fashion.
We were looking for the solution for syncing inventory and products between two different stores. The app helped us to achieve that. Awesome App!
In terms of the support, it was really quick, and thanks to Daniel and the team for that.
Great app, easy to use. The customer support team was super quick to work with us and help resolve the issue and followed back up a week later to make sure it was still resolved without any new occurrences. Good app and great support team.
This app erroneously put hundreds of items out of stock in my main store, when trying to sync stock levels from main store to a connected store. I had a backup but still took a long time to rectify because of orders placed in the downtime.
Hi Team at Clean Nutrition,
Thank you for your review and trial of the app. We are really sorry to hear you have experienced mentioned challenges. Upon reviewing the situation in detail, we could see all of that could have been avoided via adjustments to the configuration and minor fixes of your product data to avoid SKU duplicates. The support team has reached out a few times to discuss, however, has not heard back. Please get in touch if you need any further assistance with recovery or configuration, we will be happy to assist!
