Multi‑Store Sync Power
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Excellent customer service. They respond fast (within 10 minutes) via different channels. I spoke to someone in a video call who took the time to explain things clearly and help me select the right settings.
Multi Store Sync has exceeded our expectations. The setup was simple, syncing is fast and accurate, and the support team is AMAZING - quick replies and truly dedicated to helping. Wonderful app and wonderful people behind it. 5/5 stars!
Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly
Hi team at Ecococoon,
Thank you for sharing your experience with Multi-Store Sync Power. We understand that consistent inventory and image syncing is crucial for keeping everything running smoothly -- and we want to make sure you get the reliable setup you need.
After reviewing your account, we noticed that the stores are currently disconnected, which prevents us from fully investigating the behaviour you described. We would really appreciate the opportunity to take a closer look and help ensure everything works as intended.
If you are open to giving the app another try, we would be more than happy to assist with the complete setup, walk through the sync logic together, and make sure inventory and imagery sync exactly the way you want. Our team is here to support you every step of the way.
We have also sent a follow-up email with additional details and an offer for a call with our senior team at your convenience, so we can guide the setup and ensure everything is configured accurately going forward.
We genuinely appreciate your feedback, and we would welcome the chance to help you get the most out of the app.
Warm regards,
The Egnition Team
We've been using this app for years and is perfect for our needs of syncing some product information across multiple Shopify stores.
The support service is fantastic - Big Thanks to Alexis
Alexis was incredibly helpful and accommodating throughout the process. Excellent customer service—thank you so much for your assistance! Highly appreciated
Safouh was absolutely AMAZING at providing us with support on installing the app. We had some questions and he immediately set up a Google Meet call to help us set up the app. He was super patient and thorough - walking us through how every single step and ensuring that we understood how the app works so we could use it easily. I highly recommend this app!
I’d like to extend my sincere gratitude to Safouh from Multi Store Sync Power for the exceptional support provided. Over the course of more than 7 hours, Safouh helped me tackle each issue with unwavering patience and the utmost professionalism. His expertise and commitment to resolving every challenge exceeded my expectations. Safouh approached each matter with incredible care, making me feel like my concerns were his top priority, and he worked diligently until everything was spot on. This level of customer service is rare, and I wholeheartedly recommend Safouh for his outstanding dedication. Thank you for everything!
Their customer service has been really great and quick to assist. Vishal guided me on a video call to assist me on the steps to fix my problem. App works well too
The app is amazing, and it works perfectly, but you need to set it up properly because their customer support is amazing. They are accommodating, especially Mr. Safouh
