Multi‑Store Sync Power
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This the app hoping it would help connect my inventory between stores. My store started deleting inventory on its own. Contacted shopify support and they told me it was an issue with multi store. Multi store ended up erasing my inventory data and changing my SKU numbers, causing the store to suddenly have zero inventory in SKUs. Not sure how extensive the damage is, but we've deleted the APP and now have to go in and do a full inventory count. maybe this app is a good solution, but changing my SKU numbers and inventory count is not something i can deal with right now.
Thank you so much for trying the app and finding the time to connect. We are glad we managed to get to the bottom of it and identify the data corrections required in order to use the app. Welcome back and let us know should you need anything else :)
Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(
This app changed all my inventory levels, customers started buying items that were out of stock. I had to close down the store for an hour! We now need to spend HOURS counting stock again! AVOID!!!
Great support!
Amazing!!!!! we love it
Great working App, helped us a lot.
The Support is Quick and very helpful.
Great functionality and amazing customer service
For the past two years, we've had the pleasure of working with Safouh while managing our Shopify stores with the EGNITION app. Safouh has been an instrumental part of our journey, seamlessly synchronizing products across our Shopify accounts. His deep knowledge and expertise have been nothing short of a revelation in the often complex world of tech support.
Safouh consistently delights us with his prompt and effective solutions, a rarity in today’s fast-paced tech environment. Each interaction with him not only resolves our issues but also enhances our understanding and capabilities within the platform. His support has been pivotal in helping us navigate and thrive using EGNITION.
We are immensely grateful for Safouh's dedication and exemplary service over the years. His unwavering commitment and exceptional skills have made a significant impact on our business operations. Thank you, Safouh, for your amazing support and for being such a dependable pillar of excellence!
One of the absolute worst apps we have tried (and we have had it for 1 year time to give them room to improve that is not working).
Do not download this app- choose Tipo instead which works like a charm.
This app will give you soooo much problems and have made us loose so much money on constant glitches and also constant errors in sync.
The service team will once in a while tell you they are aware about the issues and then they are never fixed. Our bottom line was when they now said they know about a very severe sync issue that cause us finanical losses every day but said "we will fix it by sept 8th....". At the date of Sept 1....
Their lack of respect is abnourmous.
Hi Team at BabyMocs,
Thank you for sharing your experience; we are truly sorry to hear you were not satisfied. We understand the significance of each issue our customers face, and we do not take any concerns lightly.
We have carefully reviewed your case internally and found that our team responded to your inquiries in a timely and respectful manner. It is crucial for us to clarify that our standard practice is to avoid deploying updates on Fridays (i.e., Sep 1st) or over the weekend, particularly when it is not an issue affecting primary data like prices or inventory. We do this to minimize the risk of disrupting service for all our users. In your specific case, a workaround was offered, and our team worked over the weekend to expedite a solution. The fix was deployed on Monday (Sep 4th), and the app has been running smoothly since.
We apologize for any inconvenience you’ve experienced. If there are continuing issues or further concerns, we are more than willing to address them. We appreciate your business and your feedback as it helps us improve.
Great App when figures out how to use it properly. Allowed me to connect all my inventory across different sites quickly and at a cheaper cost to alternatives