Avis (20)
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poor customer service, was sold on this solution based on specific needs and functionality, spend a day setting it all up and chat to customer service to find out, no, they don't offer the functionality i enquired about. waste of a day of my time!
Hello, we do apologize for the misunderstanding. There must have been a miscommunication between with the sales team. Our support team tried to inquire further to find out who you spoke to so we could investigate the issue, but we had no reply from you on the matter.
Amazing App and Amazing Support. We sell on multiple platforms and this is a HUGE time saver for filling orders and seeing our Data all in one place. Highly recommend. Integration with QB would be really great.
Thank you for your kind review @Guitargrip! Saving sellers time and money is indeed our top priority. Quickbooks integration is definitely in our future plans - stay tuned!
Excellent App. Works well with Shopify, Etsy, BigCommerce stores and a service that I've been after for a few years now.
Thank you for taking the time to leave a review @TrulyArt. It sometimes really takes time to find the perfect software - we’re so glad we were able to fit your needs!
Good customer service!
exactly what I was looking for
Amazing job guys. Keep it up!
Die App hat nach etwa einem Monat plötzlich ungefragt und ohne jeden Grund alle Bestellungen meines Ebay Accounts zu Shopify eingelesen und dann an mein Bestellsystem weitergeleitet, obwohl die Funktion in der App zum Import aus Ebay deaktiviert war.
Dies hat leider zu vielen Zusatzkosten und Fehlerbehebungsaufwand geführt.
Daher lieber Finger weg und eine andere App wählen!
Hi.Thank you for your feedback. We apologize for the inconvenience you experienced.
It's a core functionality of our app to import eBay orders to Shopify so you can fulfill all orders in one place. Currently, this feature cannot be turned off. However, we are open to discussing the possibility of adding functionality to allow you to select which orders to import.
Please contact us at support@multiorders.com or book a call with us here: https://calendly.com/multiorders. We value your input and are committed to improving our app to better meet your needs.
The app has been really good so far. Super quick replies from support too
If this actually worked then it would be great. Single Shopify and multiple Etsy shops looks ok but orders take over seven hours to update. More issues start happening when you've got multiple Shopify stores.
Support is only so-so. Definitely not in US so there's hours lag time if you're working in the afternoon. They rely on one of those chat things so tiny typing and no differentiation between issues. App developer apologizes a lot.
I have recently been using this app for the past week in comparison with other apps that do the same as the support team has been able to get into contact with me within 24 hours. Donatas has been able to fix some of my syncing problems as I was fairly new to the Shopify and Etsy order cross-over. Once, the syncing problem was fixed, I received my first order with the new connection and it routed perfectly showing I got an order on Etsy with the Shopify notification. I would give 10 stars if I could cause Donatas has been very helpful to me and I have also been able to give feedback to help improve the app. Definitely recommend this app.
