My Easy Monogram

Half the orders were late. Their customer service is horrible. Great idea , Horrible Execution. I connected Ebay to my shopify and I had added some of their products. the first order their was a connection problem and we worked through it. Several other orders came in and they went through fine other than some being late. On one of my recent orders it showed up on Shopify but not on my My Easy Monogram so I messaged them and ask if they could put the order in the que to get produced while we figure this out. they get back to me 7 days later with "We do not support Ebay" no work around , No" lets get this out but in the future" Nothing. REPLY TO THEIR AUGUST 16th RESPONSE : As you can see Ebay is not the issue I complained about, it was their customer service and taking a week to respond, Yes the issue started with Ebay but the problem is how they dealt with it. they just dont get it. Re Ebay: It is offered on the shopify app along with other sales platforms so it is supposed to work. If your app does not work with other apps that connect to Shopify Maybe consider a disclaimer as I suggested to you in the messages that you dont respond too.

They have been very responsive to all of my questions, and even helped with coding so the products would look like I wanted in my store. They are consistently adding new inventory to appeal to more customers. And they've proven to be a great asset to my business.

I've been selling MEM metal arts and keychains from May 2021, not a single incident where I felt I should stop doing business with them. Brad and Tance, both are super supportive and always resolve the issues. Can't thank them enough for that! Trust me you should definately sell their products to scale your niche stores. You will love the High Margins.

The app is so easy to use, lots of variety of production selections, profit margin is great. The support is the best! I had some issue of my theme that wasn't able to have the app work then the team jumped in and fixed it within half an hour. Shipping of their product is super quick. Our customers are very happy!!!! Highly recommended

The My Easy Monogram App is easy to use, and comes with detailed instructions on how to set up and use the app. Outstanding customer service from My Easy Monogram. Always a quick reply to emails. Quality products and great support.

Great selection of customized home decor! Brad, Tance & Charlie have been great to work with and have personally assisted with working through some growing pains.

Excellent app backed by quality products and support from the supplier. Awesome to work with and would recommend to anyone in print-on-demand/ecom space.

Love working with this company! They provide a great product that customers love and have a nice platform that is easy to use.

I have been using this app since it started, and I have been very pleased with the product & support

Support has gone way beyond expected, What nice way to give a first impression Keep Overdelivering